Privacy Policy

Introduction

The Southern African Association of Freight Forwarders (SAAFF) is committed to protecting your privacy and ensuring that your personal information is collected and processed responsibly. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website or interact with us.

Our website address is: https://saaff.org.za/

Information We Collect

We may collect personal information that you voluntarily provide when you:

Complete a contact form
Apply for membership
Subscribe to newsletters or communications
Register for events or training
Contact us by email or telephone

This information may include your name, company name, email address, telephone number, job title, and any other information you choose to provide.

How We Use Your Information

We use your personal information to:

Respond to enquiries
Process membership applications
Communicate with members and stakeholders
Provide information about SAAFF services, events, and industry updates
Improve our website and member services
Meet legal and regulatory obligations

Cookies

Our website may use cookies to improve your browsing experience and help us understand how visitors use the site. You can control or disable cookies through your browser settings; however, some website features may not function correctly if cookies are disabled.

Embedded Content

Pages on this website may include embedded content such as YouTube videos, maps, or other third-party services. Embedded content behaves in the same way as if you visited the third-party website directly. These providers may collect information about your interaction with their content in accordance with their own privacy policies.

Protection of Personal Information

SAAFF takes reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, or disclosure.

Sharing Your Information

SAAFF does not sell or rent your personal information. Information will only be shared where necessary to provide requested services, comply with legal obligations, or where required by law.

Your Rights

In accordance with the Protection of Personal Information Act (POPIA), you may request access to the personal information we hold about you, request corrections where appropriate, or ask us to remove your information where legally permissible.

Changes to This Policy

This Privacy Policy may be updated from time to time. Any changes will be published on this page.

Contact Us

If you have any questions regarding this Privacy Policy or the processing of your personal information, please contact us.

Southern African Association of Freight Forwarders (SAAFF)

Head Office
Highway Gardens Office Park, Unit 7
71 Minuach Road, Highway Gardens
Bedfordview, 2008

Postal Address
PO Box 2510
Bedfordview, 2008

Phone
+27 (0) 11 455 1726

Email
info@saaff.org.za

Office Hours
Monday to Friday, 9:00am to 5:00pm