Module-7-Summative-7.3-MODEL-ANSWER (1).docx

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Module 7

Summative Assessment 7.3

MODEL ANSWER

100 marks

This assessment covers:

Unit 246750 – Control and order stock

Please read the following case study and answer the 4 questions that follow.

http://www.health-e.org.za/2013/09/11/province-without/

Eastern Cape clinics face widespread shortages

By health-e on September 11, 2013in EC Health Crisis, Public Health & Health Systems

Pilani Clinic is often the first point of care for patients from the Eastern Cape’s Coffee Bay area but it is often not their last as systemic shortages fuel a referral system that is costing patient lives and money.

Sister Sylvia Horner  photo credit: Thys Dullaart

Sister Sylvia Horner
photo credit: Thys Dullaart

“Phone an ambulance? My dear, phoning an ambulance doesn’t even cross my mind. In my seven years at Pilani Clinic, I have never seen an ambulance at this clinic,” says Sister Sylvia Horner.

Horner and a nursing assistant, Selena Arends, run the rural clinic that sees up to 1 800 patients a month. Yet it has no electricity, only one outside tap and frequent medicine shortages.

Patients who need to be transferred to Canzibe Hospital, the closest district hospital in the Nqileni district, have to find their own way there.

Recently, there was no antiretroviral medicine for three months, while vaccines for children and common medicines for treating conditions such as diabetes, high blood pressure and pain are often out of stock.

Horner has persuaded the local shop owner to keep temperature-sensitive medicine in his fridge, and walks to the (ARV depot) herself to fetch medicine.

Patients referred to Canzibe Hospital don’t fare that much better. Two Dutch doctors are trying to keep services going. But the hospital serves 11 clinics, and 80-100 patients can be found in the outpatients department alone every day. This is aside from the 80 inpatients. The doctors can thus only manage to see the sickest of these.

"Patients referred to Canzibe Hospital don’t fare that much better"

“Patients referred to Canzibe Hospital
don’t fare that much better”

Pregnant women who need Caesarean deliveries have to be referred to St Barnabus Hospital, an hour’s drive away. Yet there is seldom transport to take them there.

There is no pharmacist and a serious shortage of nurses. The X-ray machine doesn’t work because management failed to have it serviced, the hospital often runs out of oxygen.

* Taken from “Death and Dying in the Eastern Cape: An investigation into the collapse of a health system,” a production by the Treatment Action Campaign and Section27.

Please answer the following four questions:

1. How would you maintain optimum stock range and levels with specific reference to the case study above? (25 marks)

2. How would you with implement ordering procedures with specific reference to the case study above? (25 marks)

3. How would you monitor stock storage and movement with specific reference to the case study above? (25 marks)

4. How would you make appropriate use of documentation with specific reference to the case study above? (25 marks)

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MODEL ANSWER

The weighting of the marks must be 50/50 where the assessor determines where the key knowledge criteria have been expressed and described within the responses to equal approx 50% of the marks, and thereafter award the balance of 50% of the marks to the application of that knowledge by virtue of analyses, comparison, critique, or any other.

The Blooms taxonomy rose may be utilised to identify the appropriate verb for the application of knowledge.

Q1. The student must monitor stock range and levels to ensure the optimum stock is maintained in accordance with planned and expected use/sale

The student must conduct stock counts at appropriate time intervals to ensure that records correctly reflect actual stock held

The student must adhere to policy and procedure when maintaining stock range and levels.

Q2. The student must identify and calculate range and quantity of items to be ordered in order to meet optimum stock and rotation requirements

The student must review suppliers to ensure cost and quality, as well as policy, issues are considered when placing an order

The student must select suppliers and products and correctly place and record an order with due regard to financial and administrative requirements (items ordered, quantity, quality, cost, timing, special conditions etc.)

The student must monitor orders placed to ensure that items are received in accordance with order (selection, quantity, quality, cost and timing arrangements, and any other special conditions, etc.)

Q3. The student must pack and store stock items in appropriate conditions and manner, according to organisational policy

The student must monitor stock movement to ensure optimum levels are maintained and take appropriate action where necessary (cancel over-orders or back-orders, order more, change order, etc.)

The student must minimise stock wastage and losses through proper use of control mechanisms

The student must implement security in a manner appropriate to the situation, stock range, stock volume and value as well as an informed evaluation of security requirements

Q4. The student must identify, utilise, manage and correctly store or file documents to control the flow of stock items

The student must compile reports and records at appropriate times and in a format suitable to their intended usage

The student must follow policy and procedure in terms of company procedure to fulfil administrative and financial requirements